Delete your account
You can delete your Digital Tijori account at any time. Deleting it permanently removes the account and all of its data.
Delete it yourself (immediate)
- Sign in to Digital Tijori (the app or the website).
- Open Account from the menu.
- Under Delete account, tap Delete my account…
- Type DELETE, then confirm with your password (or with a code we email you if you sign in with codes).
Your account and data are deleted straight away.
Can't sign in? Ask us to delete it
Email [email protected] [confirm this address] from the email address registered on the account, with the subject “Delete my account”. To protect you, we may ask you to confirm the request. We complete deletion within 7 days and reply to confirm.
What is deleted
| Deleted permanently | Your account (email, password), every jewellery item and its details, photos and documents (bills, certificates, insurance and warranty papers), gold rates, wear events, categories, brands, feedback you sent, and any sharing you set up or were invited to. |
|---|---|
| Kept for a short time | Private, access-restricted server backups are kept for up to 14 days to recover from failures, then deleted. Deleted accounts are not restored from them. |
| Not affected | Data in other people's collections that they shared with you belongs to them and is not deleted. |
If you share your collection with family members, their access ends when you delete your account.